PetSafe Drinkwell Platinum Pet Fountain

The problem

Two cats or a cat and a dog sharing a small fountain will empty it within a day, and a fountain that runs dry burns out its pump. If you are topping up every morning and evening, or you have come home to a dry reservoir and a buzzing motor, the fountain is too small for your household. The Drinkwell Platinum holds roughly five litres — enough for a two- or three-pet home to go two to three days between refills without risking pump damage.

What tends to help

The reservoir is tall, which means gravity keeps water flowing to the bowl even as the level drops. A free-falling stream from a raised spout gives both cats and dogs a visible, audible water cue — some pets that ignore a gentle bubble will drink readily from a falling stream. Flow is adjustable: turn it down for a quiet trickle at night, up for maximum movement during the day. The carbon filter handles taste and odour; a foam pre-filter catches hair and debris before it reaches the pump.

A straight answer: This fountain is physically large — measure the spot before ordering. It takes up roughly twice the floor space of the Catit Flower. Plastic construction means the same biofilm scrubbing schedule as any non-steel fountain.

Common questions

How often do I replace the Drinkwell Platinum filters?

The carbon filter should be replaced every two to four weeks depending on how many pets use it and your local water hardness. The foam pre-filter can be rinsed and reused several times before replacing. If the water starts to smell or the flow slows noticeably, change both.

Why is my Drinkwell Platinum pump noisy?

In almost every case, pump noise means either the water level is too low or hair and debris have reached the impeller. Top up the reservoir and clean the pump housing. A properly maintained Drinkwell at full water level is quiet enough for a bedroom.